z7z7 Privacy Policy

z7z7 ("we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the z7z7 website (https://z7z7.bar), how that information is processed, and the steps we take to keep your data secure.

This Policy applies to all registered and unregistered users of the z7z7 platform. When you browse our website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy.

We believe transparency is the foundation of trust. That is why we consider it our duty to provide complete information about how we handle your data.

z7z7 collects information necessary to provide its services. We collect two types of information:

2.1 Personally Identifiable Information

The following information is required during account creation and verification:

• Full name (as per national identity card)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• National ID card or passport number (when required)
• bKash, Nagad, or Rocket account number (for deposits and withdrawals)

2.2 Automatically Collected Technical Information

The following information is automatically logged while you use the platform:

• IP address and device identifier
• Browser type and operating system
• Date, time, and duration of visit
• Pages you viewed and how you navigated the site
• Referral source (where you came from before visiting the site)
• Gaming activity logs (betting history, game types, session details)

2.3 Financial Transaction Information

Payment information required for deposits and withdrawals is stored. This includes the transaction amount, method (bKash, Nagad, Rocket, Upay, bank transfer), and the date and time of each transaction.

z7z7 collects information through several methods. Only the minimum information necessary to provide the service is collected through each method.

3.1 Information Provided Directly

You provide information directly when registering an account, creating a profile, filling out deposit and withdrawal forms, and contacting the support team.

3.2 Automatic Collection

Technical and behavioral information is collected automatically through cookies, web beacons, and similar technologies while you browse the website and play games. This information is primarily used to ensure the platform functions correctly.

3.3 Through Third Parties

Payment processing partners (such as bKash, Nagad, Rocket, Upay, and banking institutions) may share necessary information with us to confirm transactions and prevent fraud.

We use collected information only for specific and legitimate purposes. Your information at z7z7 is used for the following reasons:

• Account Management: For creating accounts, verifying login, and recovering passwords.
• Identity & Age Verification: To confirm the identity of the account holder and to ensure services are provided only to those aged 21 or above.
• Financial Transaction Processing: To successfully complete deposits and withdrawals, and to process withdrawals within 10–45 minutes.
• Customer Support: To provide assistance via 24/7 live chat and email, and to resolve complaints.
• Platform Improvement: To analyse user experience and improve the quality of our services.
• Fraud Prevention: To prevent unauthorised access, account theft, and money laundering.
• Responsible Gaming: To identify unusual gaming behaviour and help prevent harmful gaming patterns.
• Communication: To send important account-related notifications and security alerts.

z7z7 uses industry-standard security measures to protect your information. Our security infrastructure operates at the following levels:

5.1 Encryption & Transmission Security

All data transferred between your browser and our servers is secured through SSL (Secure Socket Layer) encryption. This encryption protects your personal and financial information from interception.

5.2 Server Security

Our servers are housed in secure data centres with both physical and digital security measures in place. Firewalls, intrusion detection systems, and regular security audits are conducted.

5.3 Access Control

Only authorised personnel can access your personal information, and their access strictly follows a "need-to-know" policy. All staff have signed data confidentiality agreements.

5.4 Payment Information Security

Information related to financial transactions is protected with an additional layer of encryption. We do not store full payment card numbers.

z7z7 does not sell your information to third parties. However, information may be shared in specific circumstances to operate our services:

6.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, and banking institutions), technology infrastructure providers, and game software suppliers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft) may receive information necessary to provide their services. These partners are bound by strict confidentiality agreements with us.

6.2 Legal Obligations

We may be legally required to provide information to authorities pursuant to a court order, government directive, or valid legal process.

6.3 Fraud & Crime Prevention

If money laundering, account fraud, or other criminal activity is suspected, the relevant information may be provided to the appropriate authorities.

The z7z7 website uses cookies and similar technologies to improve the quality of its services. Cookies are small text files stored on your device.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They maintain your login session and ensure security. Without these cookies, the platform cannot function properly.

7.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection and gaming settings. They ensure your personalised experience.

7.3 Analytics Cookies

These cookies are used to understand which parts of the website are used most, and to collect anonymous statistics for the purpose of improving our services.

7.4 Cookie Control

You can delete cookies or refuse to accept new ones through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

z7z7 respects your rights regarding your information. You have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted; however, due to legal obligations, it may not always be possible to delete all information.
• Right to Restrict Processing: You may request that the processing of your information be restricted for specific purposes.
• Right to Opt Out of Marketing Communications: You may request to stop receiving promotional communications at any time.
• Right to Lodge a Complaint: If you have a complaint about our data processing practices, you may contact us directly.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request in a timely manner.

We retain your information only for as long as necessary. The retention period is determined based on the following factors:

9.1 Active Accounts

All necessary information will be retained for as long as your account remains active. This information is used for service delivery, security maintenance, and customer support.

9.2 After Account Closure

Even after an account is closed, we are required to retain financial transaction records and identity verification information for a specific period due to regulatory and legal requirements.

9.3 Backups & Archives

Information may remain in system backups for a period of time, but data is not actively processed from backups.

z7z7 reserves the right to change or update this Privacy Policy as needed. Users will be notified of changes in different ways depending on the nature of the change:

• Minor Changes: This page will be updated and the "Last Updated" date will be changed.
• Significant Changes: Registered users will be notified via email notification or through a special notice displayed upon logging into the platform.

Continuing to use the platform after changes have been made means you have accepted the new policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact z7z7:

• Email: [email protected]
• Live Chat: Available 24/7 through the website
• Support Language: Bengali & English

We are always committed to responding to your privacy-related requests. Our dedicated support team is ready to answer every one of your questions.